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Our Testimonials

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  • Many of us know someone who's facing the daunting task of booking appointments to try on more dresses than they would like. (And yes, more can mean more than zero.)

    TL;DR: Email us at support@beyondtheceremony.com for a discount code to share with your friends. They will get 10% off any one item.

    We love working with friends of friends! And now you can do us a huge favor by sharing Beyond The Ceremony with your network.

    How much can your friends save?

    Your friends can save up to $400 on her potential dream dress with the discount code. 

    The discount code offers $400 off The Laura Gown and $90 off The Denni Veil.

    The fine print

    * The referral discount only applies to new customers and current collection items only

    * This offer can't be combined with any other discount codes

    * We reserve the right to make changes to the referral program or plans and pricing at any time without notice.

  • Book an appointment to try on your dream dress!

    (Our studio is located at : 1828 Sunset Blvd. Los Angeles, CA.)

    Be sure to join our email list for our seasonal Pop-Ups where you can try on limited edition couture items and snag special occasion deals. You will also be able to see an extended assortment of other pieces that we do not normally carry at any other retailers.  The Pop-Ups only last a couple of days, and appointments for those one-on-one try-ons fill up quickly, so we recommend you sign up for our email list to get notified!

    Want to just look around? Our style inventory is visible online - just click ‘DESIGNS’ in our menu bar. Then you can reference your favorite styles for your IRL or Virtual appointment.

  • Please refer to our size chart listed on the DESIGNS page where you see our styles.

    Need help? Set up a date and time for a complimentary custom-sizing evaluation to take your measurements.

    Book an appointment!

    *All garments are Made-to-order:

    Initial deposit (half payment) will be collected at time of your order placed. The remaining balance will be charged to your initial form of payment after your product has confirmed delivery.

  • Check your email for confirmation your order has shipped and to locate your tracking information. Deliveries are made between 8am and 10pm during weekdays. Garments will take up to 4 months from placed order until ship date, but please allow for up to a full 5 months from date of order to date of delivery.

    To send back your product for dyeing or for authorized return, please email tracking number to support@beyondtheceremony.com and mail your product to:

    BEYOND THE CEREMONY

    1020 W KENSINGTON RD,

    LOS ANGELES, CA 90026

  • Order processing: 

    All gown styles are available for made-to-order only (these styles are created only after your order is placed) and can take up to 4 months from the date of order to ship date. Order can be canceled within 7 days from the date order was processed, any cancellations accepted after that are at the sole discretion of Beyond The Ceremony.  Deposit is required at the time of purchase to secure your order. The dye-back process for applicable garments can be redeemed at any time after purchase is made. Any additional questions, please email: SUPPORT@BEYONDTHECEREMONY.COM

    Returns: 

    Only unworn accessory sample items are returnable and all made-to-order items are Final Sale — Non-Returnable

    Additional non-returnable items: Gift cards

    Original shipping costs are non-refundable *(a shipping fee will be applied if you choose to use our domestic return label.)

    Exchanges  

    Exchanges are allowed only when pre-authorized by Beyond The Ceremony. If an exchange is authorized, a 20% restocking fee will apply and be billed prior to accepting the item. To be eligible for a exchange, your item must be completely unworn, and all original packaging, including hangtags should be intact. We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email with images at support@beyondtheceremony.com

    Any returned Products which are worn, used, washed, damaged, do not include the packaging materials, soiled, or altered may not be accepted and refunds or credits will not be issued for such returns. Refunds or credits will not be processed until the items are returned and inspected by our in-house team at Beyond The Ceremony. Refunds are generally processed within 3-4 business days of when the returned item is received at our facility, subject to any shorter refund period which is mandated by applicable law.

    Faulty Products

    Products that are received damaged or become damaged by a manufacturing fault within 30 days in receipt of purchase are considered faulty. Items that become damaged as a result of normal wear and tear are not considered to be faulty. Beyond The Ceremony will determine, in its sole judgment and discretion, whether the damage is as a result of normal wear and tear or some other reason.

    Damaged or faulty Products will be replaced or repaired, where possible and subject to material availability. We will repair the faulty item wherever possible. If a faulty product cannot be replaced or repaired, you are entitled to a full refund within the 30 day period.

    Beyond The Ceremony will endeavor to repair or replace, at our option and no cost to you, a product that is delivered to you damaged or found to be faulty within 30 days from delivery to you. After 30 days from delivery to you, if a product is or becomes damaged for any reason, please reach out to us and let us know, and we will endeavor to work with you to facilitate a suitable repair or replacement option.

    Please note that Beyond The Ceremony’s efforts to repair or replace a product on your behalf does not extend or modify any item’s eligibility for a return or refund.

  • After your big day, you can send your DyeBack BTC collection item to be dyed and re-worked into a more versatile garment for you to rewear, after your ceremony!

    Offer is for applicable DyeBack BTC collection items only. To send your product back for the dyeing & re-working process, please email: support@beyondtheceremony.com

    in order to receive your DyeBack BTC pre-paid label, select which length and available dye color you’d like to choose from for your style along with your tracking number.

    Please send any DyeBack BTC items to:

    BEYOND THE CEREMONY

    1020 W KENSINGTON RD,

    LOS ANGELES, CA 90026

    Please note:

    • Dyeing & reworking service for after your big day is only applicable to garments made and manufactured by Beyond The Ceremony under our Dyeback BTC line.

    • Beyond The Ceremony is not responsible for any future damage to garment if garment had not been treated as outlined in the care instructions provided at time of delivery.

    • Your style can be sent back for dyeing at any time after your order has been delivered to redeem the dye-back service.

    • Please allow for garment dyeing to take up to an additional 30 business days from the time the product is received in our facilities.

 FAQs

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